![]() ![]() ![]() Once behavior is fully reproduced, press Enter to exit the capture.Note local machine time when testing started, and timezone of machine.Document exact steps taken to reproduce to provide to Support.When " Hit enter to stop trace and collect logs.:" presents, start to reproduce the behavior.When the Enter the uninstall code to unlock restricted RepCLI commands.: prompt is presented, enter the uninstall code.Run the following command to reset sensor counters and retain PSC eventsĬ:\temp>Powershell -ExecutionPolicy bypass -f cbc-sensor-capture.ps1 keepevents.Open Command Prompt using the "Run As Administrator" option.Reproduce the behavior when Sensor is Active Once downloaded copy wpr.exe to C:\Windows\System32\ WPR.exe will download to C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit by default. NOTE: If C:\Windows\System32\wpr.exe does not exist, download Debugging Tools for Windows and at the "Select the features you want to download" install prompt deselect all other options except "Windows Performance Toolkit". or download Procmon directly from Microsoft and configure as per Option 2. Download the attached to the Support Case.For the purposes of this document, this location will be referenced as C:\temp although the C:\temp file location can be replaced with whatever location you have specified for saving the log files. Create a folder where all logs will be saved.If RepCLI Authentication was not enabled during the initial sensor install then RepCLI Authentication can be enabled on existing sensor installations RepCLI Authentication must be enabled.Please open an Support Case and the Sensor Capture Script will be provided to collect the logs below if needed. These instructions should only be used at the direction of VMWare Carbon Black Support team. ![]()
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